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  1. Hi, just received a very similar email about my Feedback case being resolved. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.

  2. Mar 26, 2024 · Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in the USA. Check their website for other country options.

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  4. Call their official phone number from the website (not the number in the email) and confirm. 1. [deleted] • 2 yr. ago. Call their number. 1. Fcutdlady. • 2 yr. ago. I agree .

  5. Oct 12, 2015 · Free 30-day trial. Lufthansa, Europe’s largest airline, warns its frequent flyers about phishing emails with built-in links to a website where they are asked to enter access details for their email inbox, online bank account, Miles & More member account and more. “The requested data is often backed up with the implementation of supposed ...

  6. Please also state your 13-digit ticket number (220-XXXXXXXXXX), your six-digit booking code (e.g. YX12AB), and if you have a query about an existing feedback report, your eight-digit feedback ID (e.g. 12345678). In the case of a baggage irregularity, we need the reference code (PIR) of your lost baggage report (e.g. FRALH12345). Please do not ...

  7. Feb 14, 2015 · How to solve a problem with Lufthansa. Before contacting a Lufthansa executive, we recommend sending an e-mail to [email protected]. You will then receive a reference number or feedback ID. Once you have received this reference number, if the matter is not resolved you can refer to this in your correspondence with an executive.

  8. The Lufthansa Customer Service Plan is another step to reach this goal. It has been developed in accordance with Department of Transportation (the “DOT”) regulations for the departure or arrival of international flights at covered U.S. airports. Lufthansa’s Customer Service Plan reflects our commitment to treat our customers in a fair ...