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Aug 10, 2023 · August 10, 2023. Reading Time: 2 mins read. 1. Lufthansa appears to have fallen victim to scammers that set up fake social media accounts trying to lure unsuspecting customers and the company is now warning people to pay close attention. Fake social media accounts on all platforms have become problematic because some people aren’t careful ...
Hi, just received a very similar email about my Feedback case being resolved. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
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What is Lufthansa customer service plan?
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Does Lufthansa pay for Lost Luggage?
How much did you spend on Lufthansa seat upgrades?
How can I tell if a Lufthansa email is a scam? After months of no follow up on compensation for delayed baggage on a flight, I get an email from the customer relations email address saying that they will give me a payment of X euros "without prejudice". They asked for my bank details, IBAN, and address. How can I be absolutely certain this is real?
Lufthansa reservations scam. I've been planning an upcoming trip to Africa for a couple of years. I used credit card points to buy the airline tickets on Lufthansa, but then I spent $470 in seat upgrades. Well, last night when I checked the website and saw that some of my seat assignments had dropped off. I tried calling Lufthansa's customer ...
May 10, 2023 · Lufthansa Technik has signed a seven-year contract with SmartLynx Airlines, the leading ACMI (Aircraft, Crew, Maintenance and Insurance), cargo and charter services provider, to provide Total Component Support (TCS) for their entire fleet. The recently signed contract covers more than 60 aircraft, including 53 Airbus A320s, ten A330s and four ...
The Lufthansa Customer Service Plan is another step to reach this goal. It has been developed in accordance with Department of Transportation (the “DOT”) regulations for the departure or arrival of international flights at covered U.S. airports. Lufthansa’s Customer Service Plan reflects our commitment to treat our customers in a fair ...
Refunds. If you wish to refund your ticket, you can cancel your trip and request a refund under “Flight details” in "My bookings". If you are unable to do so, you can also request a refund using the form below. In this case, your request will be processed manually at our service centres. The refund will be made using the same payment method ...
