Search results
Please also state your 13-digit ticket number (220-XXXXXXXXXX), your six-digit booking code (e.g. YX12AB), and if you have a query about an existing feedback report, your eight-digit feedback ID (e.g. 12345678). In the case of a baggage irregularity, we need the reference code (PIR) of your lost baggage report (e.g. FRALH12345). Please do not ...
- Request Refund
Please check and complete your details before submitting the...
- Feedback on a Past Flight
Thank you for taking the time to contact us about your...
- Request Refund
Hi, just received a very similar email about my Feedback case being resolved. An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
People also ask
How do I contact Lufthansa?
How do I report fraudulent activity on a Lufthansa transaction?
How do I resolve a Lufthansa complaint?
How long does Lufthansa take to respond to a complaint?
4 days ago · Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in the USA. Check their website for other country options.
When contacting us via telephone, you can reach us at +1 (516) 738-4422, please be sure to include the following information: Text telephone for hearing impaired (TTY): Please dial 711 and then 800 645 3880 for relaying to the TRS. your first and last name. your daytime telephone number. your e-mail address.
Award. Marshall_Lawson. • 2 yr. ago. Call their official phone number from the website (not the number in the email) and confirm. 1. Award. [deleted] • 2 yr. ago. Call their number.
Surprisingly about 5 weeks later the DOT sent me a response and a copy of a request they made to Lufthansa about my claim. Gave Lufthansa 30 days to get back to me and 60 days to resolve the issue. Surprisingly, Lufthansa sent me an email 32 days later coping the DOT. They agreed to pay for most of my claim and asked for my bank account info.
Receipts, expenses and other documents. According to EU Regulation 261/2004, you can claim back an amount proportional to your waiting time for food, hotel accommodation, transfers between the airport and accommodation and communication. The prerequisite is that the airline has not yet provided the service. Acceptable file formats: *pdf, *jpeg ...
