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  1. The first page of your bill should show you your charges, the time period you're being charged for, and your account balance. The balance will inform you if you're in debit or...

  2. The reference must be your EDF account number - this is really important so we can link your payment to your account. You can find your account number on your latest bill it starts with the numbers '67'

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  4. Feb 17, 2023 · VintageThoughts · 17/02/2023 09:22. Just received my bill from EDF and can't understand it at all. I was in credit for 1242. My charges are 822.08. But they've also charged me £333 'refunds' which are the 5 payments I've received from the government for COL. My credit is now £86.92 so they've definitely deducted them.

  5. Dec 20, 2022 · You can also pay through your online banking using the sort code 40-05-30 and account number 13845095 using your EDF Energy account number as the reference. If you want to pay by cash or card, you can go into either the Post Office or bank.

    • 0333 200 5100
    • Click here to be redirected
    • customer_correspondence@edfenergy.com
    • FreepostEDF EnergyPlymouth
  6. We normally update your balance in MyAccount straight after you give us your meter reading – and you should get a bill within a couple of days. We bill you for the exact amount of energy you've used.

  7. You can manage your energy account on the go 24/7 by downloading our app – you can even use your MyAccount login and password to get straight in. The app allows you to do things like: Make a payment. Check your account balance, bills, payment history and tariff information.

  8. Aug 3, 2022 · Leave the EDF login page open and, in a new browser tab, check your email account, including your spam or junk mail folders. Once you have your EDF Energy login code, go back to the MyAccount page and type it in. You have to use the EDF Energy login code within 10 minutes. Otherwise, you will have to request a new one.

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