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  1. Reset it now with our password reset tool. Uninstall any existing security software from your computer, including previous versions of Norton. Download Norton Security Online. Enter your Xfinity ID and password, if asked. Create or log in to your Norton account and then follow Norton's installation steps.

    • Features and Benefits
    • Getting Access
    • Equipment Requirements
    • Additional Information

    Features

    1. Helps you avoid accidentally visiting risky sites and becoming a victim of phishing attacks. 2. Blocks remote access to smart devices, like home cameras, from known dangerous sources. 3. Helps monitor devices real-time and alerts you when devices are behaving in unusual ways that could indicate a network security risk. 4. Adapts to your home network and gets smarter to keep up with new security risks over time. 5. Provides real-time notifications and a dashboard to easily view and manage s...

    Benefits

    1. No additional hardware to install — all you need is a compatible xFi Gateway. 2. No software to install on your individual devices — your entire network is protected once Advanced Security is enabled. Note: If you're trying to access a website that you think is being mistakenly blocked by Advanced Security, submit a request for reassessment at spa.xfinity.com. For more details, see Report a Website Blocked by Xfinity xFi Advanced Security.

    You can turn on Advanced Security from the Security tab in the Xfinity app. Simply click on the Advanced Securitytile and follow the steps to enable Advanced Security. Note:It may take up to 10 minutes to fully enable Advanced Security. To view the Advanced Security Dashboard, select the Advanced Security tile from the Security tab in the Xfinity a...

    Advanced Security is supported by all xFi Gatewaysexcept the Cisco DPC3939 Gateway. Note:Advanced Security cannot be enabled on Gateways in Bridge Mode.

    Visit our Online Support Centerto find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278. Have a quick question? Ask Xfinity Assistant.

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  3. The Norton 360 for Gamers 7-day free trial* gives you multi-layered security technology for your devices to help block cyberthreats, a VPN for your online privacy and features that help protect your information from being exposed. Level up your protection. 7-Day free trial. $44.99 for first year after trial.

  4. Download Norton device security product on Mac. Sign in to your account. Type in your email address and password for Norton, and click Sign In. In the My Norton portal, click Download. In the Get Started page, click Agree and Download. If you see an alert, click Allow. When the download finishes, double-click the file that you downloaded to ...

  5. A firewall controls the data that goes in and out of your network and provides an extra layer of security from viruses. Using a firewall: Protects your personal information by barricading your hard drive from worms, hackers, and more. Records potentially hostile internet traffic and alerts you, which can be useful when reporting security problems.

  6. Registration and Activation. Download Norton Mobile Security from the Norton Security Online page. Click Get Norton Security Online to get started. Log in to your Xfinity account with your username and password if prompted. The Norton download and install will follow. Create or log in to your Norton account. The Norton account lets you manage ...

  7. Try Norton protection free. We have many ways to help protect your devices, online privacy, identity and family. Choose a free trial of the plan that’s best for you: Norton AntiVirus Plus – For 1 PC or Mac. Norton 360 Standard – For 1 PC or Mac, includes VPN. Norton 360 Deluxe – For 5 devices, includes VPN. Norton 360 with LifeLock ...

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