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To make your account more secure, please enable 2-Step Verification via Authenticator app. This will help keep your account safe even if your password or email is stolen. To learn more about 2-Step Verification, visit our 2-Step Verification Help Page.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
My account was hacked - What do I do? Verify Your Email Address or Phone Number. Parent PIN General Information. Add 2-Step Verification to Your Account. See all 13 articles.
Roblox Customer Support team assists with Billing and Account issue related questions. Make sure to check our Roblox Help Articles before contacting us. If you need further assistance, review the below information and fill out the Support form.
May 8, 2024 · You can easily recover a hacked account if you have a verified email address or phone number. If you do not have a verified email address or phone number, you will need to contact customer support. Enable 2-factor authentication to prevent your account from getting hacked.
Account Session Protection. My account was hacked - What do I do? Verify Your Email Address or Phone Number. Parent PIN General Information. Add 2-Step Verification to Your Account. Troubleshooting 2-Step Verification.
Be cautious, be safe, and review the helpful information below to learn how you can help keep your account safe from any would-be thieves. You can also check out this handy infographic chart. Note: If your account has already been taken, visit our account recovery steps. How to keep your account safe. Add an email address to your account
