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Apr 1, 1999 · Difficult Conversations is a how-to self-help book on negotiating conflict in emotionally-loaded discussions between two people. Authored by members of the Harvard Negotiation Project (which sounds awfully prestigious), the book is lucid and accessible.
Aug 22, 2023 · Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success. You'll learn how to: • Decipher the underlying structure and challenge of every difficult conversation.
- Douglas Stone, Bruce Patton, Sheila Heen
Nov 2, 2010 · The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask". We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.
Apr 1, 2000 · Difficult conversations is a book from the Harvard Negotiation Project (of which "Getting to Yes" is probably best known) and is about the conversations we need to have, but we are afraid of them or they always blow up in our face.
- Douglas Stone, Bruce Patton, Sheila Heen
Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a proven step-by-step approach for how to have you toughest conversations with...
No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you...
No matter how competent we are, we all have conversations that cause anxiety and frustration. This book can help. Based on almost thirty years of research, Difficult Conversations walks you through a step-by-step approach for how to have your toughest conversations with less stress and more success.
If you're a leader, "Difficult Conversations: How to Discuss What Matters Most" by Douglas Stone, Bruce Patton, and Sheila Heen is a must-read. Leaders often face challenging conversations, whether it's delivering tough feedback, negotiating with stakeholders, or addressing sensitive issues within teams. This book provides a practical framework ...
Nov 10, 2017 · Douglas Stone, Bruce Patton and Sheila Heen define a difficult conversation as anything you find hard to talk about. The authors explore, “what it is that makes conversations difficult, why we avoid them, and why we often handle them badly.”
Apr 1, 1999 · Difficult Conversations, by Douglas Stone, Bruce Patton, and Sheila Heen, offers advice for handling these unpleasant exchanges in a manner that accomplishes their objective and diminishes the possibility that anyone will be needlessly hurt.
