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  1. Check your balance for any American Express Gift Card. The safety and security of your Gift Card is important to us. To avoid your Card being declined when shopping online, please use at online merchants that require the Card number, expiration and security code.

  2. You can view the remaining balance and transaction history on your Gift Card online. Please know that your balance will reflect all authorization requests that have been submitted at the time of your inquiry.

  3. prepaidbalance.americanexpress.com › GPTHBIWebAmerican Express

    Check your balance and transaction history of your American Express Gift Card online with your card number and security code.

    • Checking Your Balance Online Before entering any information, double-check that you entered the address exactly as listed. Fraudulent websites, which often look like the legitimate American Express site, can use a slightly different address in hopes of luring in unsuspecting victims.
    • Calling for Your Balance Dial 1-888-846-4308 or the phone number listed on the card. This is the main customer service number in the U.S. If your card shows a different customer service number, dial it instead.
    • Dealing with a Missing Card Write down the key info printed on the card as soon as you get it. To protect yourself and the funds on your gift card, jot down the 15-digit card number, expiration date, security code, and customer service phone number, all printed prominently on the card.
  4. Feb 26, 2023 · Finding out how much you have on your American Express gift card is quick and easy. You can check your balance online at the Amex website or call their toll-free number to get your balance. If you register your card as soon as you get it, you can freeze it if it's lost or stolen.

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