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4.50 average rating based on 21,751 reviews

  • BizrateMay 15, 2020
    I wanted to get a few gifts for my grandson who is turning 9. I had hoped to get the “birthday cake in a mug” but it was out of stock. But I was able to find two other gifts that we thought he would like. I hope that they arrive as promised. \n\nI was happy to see the option to get free shipping for... Read more
  • TrustpilotDec 21, 2019
    I have been a customer since 2016. Their service has tanked this year. I ordered two items that never got to me. The customer service department seems to not have a clue what you are asking for. I asked twice for a replacement gift card for my niece and I never got it. Barnes and Nobles will be... Read more
  • ResellerRatingsDec 23, 2019
    Their delivery promise is worthless. When contacting customer service, they will tell you that they will call back with status and they never will. COMPLETE LACK OF CUSTOMER SERVICE. Read more
  • ViewpointsMay 6, 2016
    I like the products they sell on their site. Read more