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4.50 average rating based on 163,134 reviews

  • BizrateNov 13, 2019
    All was easy to do.. Read more
  • TrustpilotFeb 3, 2020
    I recently opened a credit card account with Jcpenny and had been making payments but didn't realize their due date is the 25th which is different from most stores who are due on the 1st in my experience.I do take responsibility for this.So I had 2 late fees,one in December then in January a new... Read more
  • ResellerRatingsJan 29, 2020
    I purchased bed room furniture on line. When the delivery company called to set up a delivery date, I was told the foot board and the chest was damaged and they would need to send it back. I called JCPenney and they had to process a return on my credit card and then reorder, in this day and time... Read more
  • ViewpointsNov 23, 2016
    The worst customer/billing service ever.. Synchrony is the worst too. You pay 3 times a month and still you get reported to the credit bureau.....They should learn from Victoria Secret or other credit cards out there Read more
  • 12, 2019
    "Shipping time is way too long; cannot compete with Amazon 2 day shipping. Read more