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Barnes and Noble

4.50 average rating based on 18,315 reviews

  • BizrateSep 6, 2015
    I love every transaction I have ever had with BN, whether it is on line or in the store. There is a certain peacefulness about the atmosphere. The entire staff deserves the the knowledge & customer service. Read more
  • TrustpilotApr 19, 2020
    Since the pandemic is going on, I could only order from B&N online. I was charged for the books I bought and was charged AGAIN on they day that they were shipped out. B&N does this to make sure you have the money to pay, but again I was already charged. Don't order online if you don't want to be... Read more
  • ViewpointsNov 21, 2017
    I preordered a signed editiin of Oathbringer by Brandon Sanderson 4 months in advance. The book arrived with no signature. Packaging slip said signed edition. Customer service very poor. Basically sorry nothing we can do. I was told when they run out they send out non signed books. I was offered a... Read more