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jcpenney

4.50 average rating based on 163,352 reviews

  • BizrateNov 13, 2019
    All was easy to do.. Read more
  • TrustpilotAug 21, 2020
    Bought a mattress and adjustable bed in February and received 100.00 in rewards. They expired in April but because of Covid and the shutdown I could not use. Just called to get them to extend it and they will not!!! Do not buy big ticket items and expect them to take care of you! They won’t! Will... Read more
  • ResellerRatingsMay 28, 2020
    Honestly SO FURIOUS. Worst customer service ever. I bought 2 pair of earrings a few MONTH ago and decided to return one via mail. WORST DECISION EVER. 1st, the packaging slip told me to send my item back to NY, which I did ( I assumed the NY address was for verification in case they think im sending... Read more
  • ViewpointsNov 23, 2016
    The worst customer/billing service ever.. Synchrony is the worst too. You pay 3 times a month and still you get reported to the credit bureau.....They should learn from Victoria Secret or other credit cards out there Read more
  • Reviews.co.ukFeb 12, 2019
    "Shipping time is way too long; cannot compete with Amazon 2 day shipping. Read more