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HomeDepot.com

4.18 average rating based on 5,293 reviews

  • BizrateJan 23, 2016
    Super delivery service! Good contact and reminder call. Very quick and courteous installation. Took the time to go over installation and use details as well as test of washer / dryer before leaving. Read more
  • TrustpilotSep 2, 2018
    Management hides behind their phone #s ... store managers will not take direct calls ... district managers will not take direct calls. They are aloof and arrogant. If you have a problem in the store that is costing you time and money and you have to get it straightened out ... good luck ! Problems... Read more
  • TrustpilotSep 25, 2018
    I would give them 0 stars if I could. 3 weeks ago I purchased a washing machine from Home Depot. Little did I know that Home Depot farms their installation out to Temco. Temco's installers did not connect the water hose properly to the washer which resulted in 1 inch of water all over the first... Read more
  • TrustpilotOct 2, 2018
    I recently order blinds for $7800. Order was delayed several times. When order was delivered it was incomplete. I was given several dates for this to be completed and 3 months later still have not received anything. Some of the blinds are not hanging properly and it seems everyone is pointing... Read more
  • TrustpilotAug 23, 2018
    Shipping is a nightmare....no such thing as a tracking number...we ordered a mattress received an email that the order was shipped and done...tracking was provided through the order number! This number led back to Home depot who had no clue where the shipment was....HD said the shipment was sent to... Read more
  • TrustpilotSep 12, 2018
    Purchased a Samsung French door refrigerator and matching over-the-range microwave for delivery. Waited patiently one week and confirmed delivery and installation of both. Made sure both had updated outlets/connections and that there was a clear path to both locations in the kitchen.\nOn the day of... Read more
  • TrustpilotOct 17, 2018
    Never use the Kitchen department at the store on Beechmont Ave in cincinnati Ohio. They are totally non-responsive. It’s like the people that work there could careless about anything but collecting a paycheck. We are trying to get countertops and it has been a nightmare...the process is after the... Read more
  • TrustpilotOct 17, 2018
    I ordered a color of roofing shingles they they do not have in stock(green). I was told they would be in the following week. A month later the shingles are still not in. I asked them if they would fill the order with a color they do have in stock so that I can get my roof finished and they told me... Read more
  • TrustpilotDec 5, 2018
    We bought a new stackable washer -dryer set on Cyber Monday. We got a fantastic price and the set itself has awesome reviews and is beautiful.\nWe ordered the "stacking kit" hardware to go along with it so it could be set up on delivery. When the technicians arrived -- who worked for GE and not for... Read more
  • ViewpointsJun 3, 2015
    On various occasions I have vistied and used Home depot.com. I used it not only to get ideas but to price compare. On my most recent visit I was getting ideas on natural stone tiles, marbles, and granite. Home Depot.com offered many varieties and price ranges. As well there were how to tutorials on... Read more