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HomeDepot.com

4.23 average rating based on 5,197 reviews

  • BizrateJan 23, 2016
    Super delivery service! Good contact and reminder call. Very quick and courteous installation. Took the time to go over installation and use details as well as test of washer / dryer before leaving. Read more
  • ViewpointsJun 3, 2015
    On various occasions I have vistied and used Home depot.com. I used it not only to get ideas but to price compare. On my most recent visit I was getting ideas on natural stone tiles, marbles, and granite. Home Depot.com offered many varieties and price ranges. As well there were how to tutorials on... Read more
  • TrustpilotJun 21, 2018
    DO NOT SHOP HERE!!!!!!! : DO NOT SHOP HERE!!!!!!!! They did not put the lid on my can of paint tight enough and it spilt ALL OVER MY CAR!!! They said it was my fault even though they didn’t put the lid on tight enough!!!!! AWFUL CUSTOMER SERVICE Read more
  • TrustpilotMay 15, 2018
    Sales are sluggish at Home Depot not… : Sales are sluggish at Home Depot not because of an indication of the housing market, but because of the lack of customer service. We bought carpet at HD and got deceived that we were getting a better carpet than what we got. There was nothing that the manager... Read more
  • TrustpilotMay 11, 2018
    Messed up a door order : Messed up a door order. HD promised they would install a door exactly same way as the previous door. They messed up and working with them to fix is a total nightmare. Don't do business with this big box. Read more
  • TrustpilotJun 16, 2018
    worst online order experience : worst online order experience, just the worst Customer service, no idea how to do basic things and very rude, i was really in shock at how i was spoken to and then was told they cant transfer to anyone and no managers are there. Cancelled an order three times and kept... Read more
  • TrustpilotMay 2, 2018
    Horrible customer service : Horrible customer service: I needed 13 rolls of bamboo for fencing my backyard. I ordered the itmes with two diffenent stores. They deliverded 5 from one store and they cancelled the other from other store, since they were out of stock. I went online and re-ordered the... Read more
  • TrustpilotSep 26, 2017
    Terrible delivery and installation service from Home Depot!!! : I agree with fellow customers. The delivery and installation service was horrible!\n\nWe live in Thousand Oaks, CA. I placed my order for both garbage disposal and dishwasher on 08/16/2017. I asked them to ship the garbage disposal to... Read more
  • TrustpilotMay 23, 2018
    Shop at another location : Don't shop at the Home Depot at Carmel Mountain, San Diego. 99.9% of the employees should be fired, or at the very least transferred to another store to learn how to treat their customers. Now I see why Lowes stock is doing so well and Home Depot is going in the toilet. Read more
  • TrustpilotFeb 5, 2018
    The website is terrible : The website is terrible. They will not help you if they make a mistake on your order... they will gladly take your money again and re-order though. Read more