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Barnes and Noble

4.50 average rating based on 18,295 reviews

  • BizrateSep 6, 2015
    I love every transaction I have ever had with BN, whether it is on line or in the store. There is a certain peacefulness about the atmosphere. The entire staff deserves the the knowledge & customer service. Read more
  • ViewpointsNov 21, 2017
    I preordered a signed editiin of Oathbringer by Brandon Sanderson 4 months in advance. The book arrived with no signature. Packaging slip said signed edition. Customer service very poor. Basically sorry nothing we can do. I was told when they run out they send out non signed books. I was offered a... Read more
  • TrustpilotJan 4, 2020
    Recently used a gift card for 2 items to be picked up from a local B and N retailer. I entered the gift card number/pin on the secure website...no problems and received confirmation that my order was received. Two hours later I received notice that only one of my items was ready for pickup at the... Read more