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Hotels.com

4.50 average rating based on 169,261 reviews

  • FeefoDec 1, 2019
    No problems. Easy & efficient. Read more
  • TrustpilotNov 29, 2019
    DO NOT STAY AT SURESTAY IN ORANGE TEXAS OR USE HOTELS.COM...I need information I want name and number to the owner of this establishment immediately if you don't get in touch with me This place is horrible. My kids and grandkids had a mandatory evacuation out of port neches, tx on wed. 11-27-2019... Read more
  • ViewpointsSep 13, 2018
    I booked three rooms with Hotel.com at the Trapp Family Inn in San Jose costa Rica. After checking in we found all three rooms infested with insects. We immediately checked out and checked in at the Holiday Inn. Called Hotels.com a few hours later, explained the situation and asked for a full... Read more
  • Review CentreSep 5, 2017
    After an error made by onthebeach.com regarding our honeymoon booking I rang Hotels.com with regards to reserving a hotel. The gentleman was very helpful, double checked our requirements and all without fuss. I wish I had used them in the first instance it would of saved me a lot of time and... Read more
  • ResellerRatingsNov 16, 2019
    Been using hotels.com for many years. First time I ever have problem with them and it's the final time I will ever use them.I was booking a room on their app for my last minute business trip. Booked with my work email, after I click the final step to book room App got an error and quit my booking.... Read more
  • Ciao UkAug 8, 2014
    Do not use! We booked a hotel on June 20th and were debited that day. When we Checked out on Sunday 2nd August we' found hotels.com had taken our money but not paid ther hotel. We called hotels.com. They said the hotel had made a mistake and we would get an e mail and a refund from the hotel. We... Read more
  • Mr. RebatesDec 3, 2019
    A near perfect score for Hotels.com! If you travel a lot, it is a must to click on Hotels.com through Mr. Rebates. Getting 5% cashback is almost too good to be true. You usually spend around $100-$200 for a night so you are always getting a lot of money back. What I love about hotels.com is they... Read more