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jcpenney

4.50 average rating based on 153,617 reviews

  • BizrateJul 13, 2019
    Easy to find items I was looking for. Read more
  • TrustpilotJul 13, 2019
    Do not order from this company. I spoke with one of the managers, (Melissa) who could care less about being helpful. In fact, she was extremely unprofessional over the phone, and received all 1's from a "brief survey"(if I could have given all 0's, I certainly would have). It is not worth the... Read more
  • ResellerRatingsMay 13, 2019
    I went to jcpenny.com to order some puppy dog pals items for my son. I ordered a BLUE puppy dog pals towel. When it arrived it was a PINK minni mouse towel. I gave them the benefit of a doubt so I called and they ordered another one without refunding me for the last one. Once again the wrong towel.... Read more
  • ViewpointsNov 23, 2016
    The worst customer/billing service ever.. Synchrony is the worst too. You pay 3 times a month and still you get reported to the credit bureau.....They should learn from Victoria Secret or other credit cards out there Read more
  • Reviews.co.ukMar 6, 2019
    "ordered a shirt online \\"ship to store\\" waited almost a month still no shirt no one can tell me where it is? They charged my credit card next day after order, when I asked to cancel order they told me unless I go to the store that I still had to pay the shipping for an item they lost? POOR POOR... Read more