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4.50 average rating based on 161,952 reviews

  • BizrateSep 17, 2019
    Don't trust these special deals and discounts. You think you understand what the price will be but, somehow the math is never straight forward. It is really disgusting now to see that you have to pay for delivery to the store. Last time I order from Penney's. Read more
  • TrustpilotSep 6, 2019
    Very poor customer service. We spent $1500 on a mattress 2 weeks ago and still don't have it because they will not work with us on a delivery time. Isn't that what "customer service" is supposed to be? We have been lied to and given the run-around all this week. Its about time to return it. Sooooo... Read more
  • ResellerRatingsAug 17, 2019
    Watching the pregame show from Hawaii, all the newscasters are talking about their shirts from a Penneys yet I cant find them on your website. Stupid! Huge missed opportunity!!!! Read more
  • ViewpointsNov 23, 2016
    The worst customer/billing service ever.. Synchrony is the worst too. You pay 3 times a month and still you get reported to the credit bureau.....They should learn from Victoria Secret or other credit cards out there Read more
  • 12, 2019
    "Shipping time is way too long; cannot compete with Amazon 2 day shipping. Read more