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4.50 average rating based on 162,946 reviews

  • BizrateOct 25, 2019
    I have purchased from JCPenny many times in store and online. They carry all the name brands other stores do, and, their pricing is very reasonable. I never have to return anything because their products are very high in quality. They keep you informed about your order and ship very quickly. Read more
  • TrustpilotOct 21, 2019
    I ordered my wedding band on line...I was emailed that my package was shipped...I was so excited I checked my email everyday waiting for the email or the phone call that Valdosta mall would have my ring in.. . After 11 days I called the store and my ring was there. I drove 45 min. To get to Jcpenny... Read more
  • ResellerRatingsAug 17, 2019
    Watching the pregame show from Hawaii, all the newscasters are talking about their shirts from a Penneys yet I cant find them on your website. Stupid! Huge missed opportunity!!!! Read more
  • ViewpointsNov 23, 2016
    The worst customer/billing service ever.. Synchrony is the worst too. You pay 3 times a month and still you get reported to the credit bureau.....They should learn from Victoria Secret or other credit cards out there Read more
  • 12, 2019
    "Shipping time is way too long; cannot compete with Amazon 2 day shipping. Read more