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VRBO - Part of the HomeAway Family

4.50 average rating based on 84,170 reviews

  • TrustpilotSep 4, 2019
    We had a great experience with our rental. It was clean, well outfitted,\nand we enjoyed the venue.\nOnly exceptions were that we had trouble figuring out how to use the tv, and not enough seats in the living room to seat 6 people. Read more
  • ViewpointsMay 30, 2013
    I lost $445 because of deceptive business practices by an owner. FIND ANOTHER SITE TO LOCATE VACATION RENTALS!! They don't allow negative reviews to be posted regarding business practices. Read more
  • Ciao UkApr 21, 2007
    I used VRBO for a trip to Hawaii recently and discovered it isn't all its cracked up to be. Two things really stood out - 1) owner sets refund policy. This might seem reasonable, but VRBO provides no (zero, zip, nada) recourse in the event an owner has completely misrepresnted their property. If... Read more
  • ResellerRatingsJul 9, 2019
    I have used VRBO and Homeaway in the past and had no problems with the rentals. On my latest trip, I learned less than 2 weeks prior to rental that the home was not in the town listed on the website but in a town 25 minutes away. I was unable to reach either VRBO (customer service is a black hole as... Read more