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4.50 average rating based on 22,568 reviews

  • BizrateApr 30, 2016
    Appreciate prompt service from REI. Read more
  • TrustpilotMar 26, 2019
    REI makes it impossible to shop online. Their website keeps showing errors like it has been hacked. When you contact their customer service line they tell you it's your fault. Do they want people to spend their money or not? This is not the action of a company that cares about its customer OR about... Read more
  • ResellerRatingsAug 31, 2016
    Ordered a tent from them last week, still hasn't arrived yet... Customer service is slow to respond to my inquiries. Read more