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TurboTax

4.28 average rating based on 162,497 reviews

  • BizrateFeb 23, 2018
    Overall a good experience every time. Read more
  • BizrateFeb 22, 2018
    TurboTax is designed beautifully, so friendly. I am confident in this product and service. Read more
  • BizrateApr 20, 2018
    1. What bothers me the most is the way you promote this product. It always starts with "File for Free”. And we all know it "really" isn't for free. I would be more inclined to purchase your product if I knew from the beginning what I owed. But then again your competitors use the same tricks. It... Read more
  • TrustpilotApr 12, 2017
    At first I was going I was going to … : At first I was going I was going to let you have it after all the problems I had, but I repented just a little . TurboTax has made a lot of changes in the\npast 30 years.and I think a lot of them are bad., You could compare your return to US to see how you... Read more
  • ResellerRatingsOct 17, 2017
    I had to file online, as I am away from home. I went through the software, which was fairly thorough. It cost me $115, but I decided it was worth it. I went to e-file; for the federal return, that was included in the price. For the state, which was already done, e-filing was an additional $40. What... Read more
  • ResellerRatingsMar 6, 2013
    I can't tell you how many times my wife and I and called TurboTax and never got a straight answer as to why our tax return had stayed in a pending status from Jan 28th until Mar 4th on the TurboTax website. The reps kept saying that mortgage interest WAS NOT one of the forms that would hold it up... Read more
  • ResellerRatingsMar 22, 2015
    Hidden costs, terrible customer service, lying representatives. Read more
  • ResellerRatingsMar 22, 2015
    Hidden costs, terrible customer service, lying representatives. Read more
  • ResellerRatingsMar 6, 2013
    I can't tell you how many times my wife and I and called TurboTax and never got a straight answer as to why our tax return had stayed in a pending status from Jan 28th until Mar 4th on the TurboTax website. The reps kept saying that mortgage interest WAS NOT one of the forms that would hold it up... Read more
  • ResellerRatingsOct 17, 2017
    I had to file online, as I am away from home. I went through the software, which was fairly thorough. It cost me $115, but I decided it was worth it. I went to e-file; for the federal return, that was included in the price. For the state, which was already done, e-filing was an additional $40. What... Read more