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4.49 average rating based on 48,262 reviews

  • Shopper ApprovedApr 6, 2018
    I appreciate the descriptions of the teas, and after my local teavana closed I'm so happy to find loose white teas in good flavors. Read more
  • Shopper ApprovedDec 5, 2017
    nice website-easy to find items Read more
  • ResellerRatingsMay 21, 2018
    Ordered more than 15 days go. System says I don't exist. All emails are ignored. Been on hold for more than 45 minutes waiting for customer service. Can see payment has been taken. Will likely have to dispute it with credit card. Worst customer service ever. Will never shop with them again. Wish I'd... Read more
  • TrustpilotMay 29, 2018
    I love this store and the stuff comes… : I love this store and the stuff comes on time. Read more
  • TrustpilotFeb 17, 2018
    Shipping off by 3 days, good otherwise : Shipping estimation was off by 3 days so I was in hot water (without tea) with my wife since the tea was for Valentines Day. Otherwise, this company seems fine. Product arrived in good condition. Maybe on your free shipping near holidays, give more... Read more
  • TrustpilotMay 4, 2018
    Generally a good experience : Generally a good experience. I do find their filters for selecting tea to be a bit clunky. Read more
  • TrustpilotFeb 21, 2018
    All the chocolates were great : All the chocolates were great. Delivery good. Just one little issue, one product was placed on back order and I've had three dates for shipment, the last being February 15. It's the 21st today and no sign yet that it has been sent. Haven't heard anything regarding... Read more
  • TrustpilotMar 15, 2018
    Great selection of tea : Great selection of tea and shipping was very fast. Would have given 5⭐️ But shipping was a bit high. Highly recommended if you want a great selection and need it fast. Read more
  • TrustpilotApr 1, 2018
    My only pet peeve : My only pet peeve, the item could come with better packaging. Otherwise, I would have given five stars. Read more
  • TrustpilotApr 26, 2018
    Very fast delivery : Very fast delivery, good quality. Thanks, Will shop again. Read more