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4.44 average rating based on 48,415 reviews

  • Shopper ApprovedJan 14, 2018
    It would be nice if you included free teabags in each orders for customers to try. Other tea companies do it and it’s a nice thought. Read more
  • Shopper ApprovedJan 29, 2018
    shopping went well because of my ability to choose by category.Ididn't have to search through lots of items I didn't want. Read more
  • Shopper ApprovedJan 12, 2018
    I buy all my tea from English Tea Store because of the high quality, selection, and service. We drink their loose teas at our church fellowship gathering, and several neighbors are now also purchasing from them. Read more
  • Shopper ApprovedApr 6, 2018
    I appreciate the descriptions of the teas, and after my local teavana closed I'm so happy to find loose white teas in good flavors. Read more
  • ResellerRatingsSep 28, 2018
    I placed an order on 9\\/9\\/18 and it still hasn't arrived as of 9\\/28. I've been on hold twice with the company for 20 minutes. No one has a clue where the tea is. I sent an email to customer service as well four days ago. Nothing. WORST COMPANY EVER. This is why people use Amazon.I wish I could... Read more
  • TrustpilotOct 11, 2018
    Received my order. Item packed well. The 4 stars is given because it took 8 days to receive after I paid $6 in shipping. Really unacceptable when a majority of my online purchases come with free shipping and arrive within a couple of days. Read more
  • TrustpilotMay 4, 2018
    Generally a good experience : Generally a good experience. I do find their filters for selecting tea to be a bit clunky. Read more
  • TrustpilotSep 28, 2018
    Yes received chocolate was deformed from melting but this is Miami summer heat expected thanks Read more
  • TrustpilotFeb 9, 2018
    Fast Shipping, Good price. : Very fast shipping, responsive staff, great price. Would have been better if the store was generous enough to hand out free samples to repeating customer. Tea quality is 4 stars out of 5. Read more
  • TrustpilotMar 27, 2018
    Was backordered : Was backordered, therefore took almost 2 weeks to come, but worth it Read more