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We've added a brand-new report to make it easy for billers to track pre-authorizations. As a Practice Biller, you can use the pre-authorization report to gather data about all pre-authorizations added to your TherapyNotes™ account, filter by Payer and Expiration Date, and easily see which pre-authorizations may need to be renewed. Your report can be sorted in TherapyNotes™ to see exactly the information you need and exported as an Excel spreadsheet for use outside of TherapyNotes™. To start using this new feature, visit the Billing page and click the Pre-Authorization Report link under More Reports. To learn more, visit our help center and read How To Create a Pre-Authorization Report.

Similar to PDF files, uploaded image files such as JPGs and PNGs can now be viewed directly in TherapyNotes™ without needing to download the image first. Simply click on the image name on a patient's Documents tab, a staff user's Files tab, or your Library to open a page that includes a preview of the image and additional details. Additionally, we've removed some redundant icons from our PDF viewer on both TherapyNotes™ and TherapyPortal™, which will reduce confusion when patients are accessing files on the portal.

As always, this release includes numerous other improvements and fixes to help make your TherapyNotes™ experience even better. Here are the key changes: 1. Phone appointment reminders now use AI-driven text-to-speech technology to create a more natural-sounding voice for appointment reminder messages. 2. The label for "Birth Sex" in a patient's chart has been renamed to "Administrative Sex" to accommodate updated regulations that respect that "birth sex" may not reflect the legal sex of the patient. 3. The fields for Race and Languages on a patient's chart have been updated with a more user-friendly design. To add Race or Languages on the Patient Info tab, begin typing in the corresponding field and select from the list of suggested matches. Additional selections can be added by clicking the plus icon next to the list of existing selections, and existing selections can be removed by clicking the X icon. 4. We fixed a bug that caused real time eligibility verification requests for a...