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Enabling e-Mobility. Alectra is 'leading the charge' when it comes to electric vehicles (EV). Find curated information to help you make an informed decision about switching to electric. Read More.
Resources to help you understand your Alectra Utilities bill and payment options, including paperless billing, rates and service charges, online forms, moving or opening an account, causes of high bills, and water billing information.
Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.
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Residential and Small Business customers can choose from three pricing options: Time-of-Use Pricing, Tiered Pricing, or Ultra-Low Overnight Pricing. You can find more information on how to Choose My Rate Option to help you make an informed choice about which electricity price plan is right for you.
Call: 1-833-ALECTRA ( 1-833-253-2872) Outages and power supply issues 24/7/365. Customer Service (Monday – Friday, 8:30 – 4:30) By extension or employee directory.
Whether you are seeking to establish a new service connection, upgrade/modify an existing service, integrate distributed energy resources, collaborate on joint-use projects, manage subdivisions, or embark on capital projects, this page will help point you in the right direction.
