Search results
How to use PlayStation Online Assistant. Access Online Assistant. Enter your name and select Start Chat. Make sure you have access to your sign-in ID and your online ID. Sign-in ID: A valid email address used to sign in to PSN. Online ID: A unique display name used to identify you on PSN. Select your issue and answer the chatbot questions.
Find the online manual for your PlayStation system. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
Aug 25, 2023 · To contact PlayStation Support through email, follow these steps: Visit the official PlayStation website and navigate to the “Support” section. Select your region and country to access the specific support page for your location. Look for the “Contact Us” or “Email Support” option on the support page.
Important notices. Find information about PlayStation products, features and services that are no longer available or are being discontinued.
May 24, 2024 · Explore the new generation PlayStation 4 and PS5 consoles - experience immersive gaming with thousands of hit games in every genre to rewrite the rules for what a PlayStation console can do.
Select a category from below: Login and password. Account management. Family safety. Security and privacy. Account & Security. Find everything you need to know about your account and how to stay safe on PlayStation, including set-up help, log in support and more.
1-800-345-7669. The hours of operation are Monday through Friday from 9AM - 6PM PST. Closed on Weekends. Warning, Sony Customer service is flooded with calls so you’ll have to call early on Monday and possibly keep calling if they reject your call due to high call volume. 2.
