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Customer Service. We're listening. How can we help you today? Order & Restaurant Experience Feedback. Menu Information & Suggestions. General & Marketing Inquiries. Technical & Account Support. Make your meals more rewarding. Sign up for Chick-fil-A One ®. Receive points with every qualifying purchase. Redeem for available rewards of your choice.
Learn about Chick-fil-A's food, locations, ordering, promotions, careers, rewards program and more using these frequently asked questions and how to contact us so we can better serve you.
Jan 31, 2024 · A combination of great food and excellent customer service, just ask Chick-fil-A. One of the keys to Chick-fil-A’s success is its customer service which landed it at the top spot on the American Customer Satisfaction Index for restaurants in 2023 for the ninth year in a row.
Jan 28, 2020 · That’s right—Chick-fil-A, the famous chicken joint, has the best fast-food customer service in America. They beat In-N-Out Burger, which came in second place, and Whataburger, in third place.
We are always grateful when customers contact us to offer feedback about our restaurants, food or service. Share your comments, complaints, compliments and feedback online, by phone or mail by visiting our Customer Service page.
1-866-232-2040. Monday – Saturday. 9:00 AM – 10:00 PM ET. Explore these frequently asked questions related to Delivery at Chick-fil-A. Feel free to contact us if more information is needed.
Customer Support. Ordering and Payment. Digital Ordering and Payment. How do I request a refund for a mobile or online order? What do I do if my order is wrong or if I am missing items from my order? Are meals available as a reward? Can I order meals from Chick-fil-A through the app and third-party partners? View all. Delivery.
1-866-232-2040. Explore these frequently asked questions related to Digital Ordering and Payment at Chick-fil-A. Feel free to contact us if more information is needed.
Browse for a Chick-fil-A location near you or use our search feature to find locations with a drive thru, free WiFi, and playgrounds.
It's our pleasure. One day when Truett was staying at a hotel, an employee responded to his thanks with a sincere “my pleasure.”. The memory of that interaction, and the way it made Truett feel, stayed with him. Returning home, he encouraged his team to respond with “my pleasure” whenever a customer said thank you.
