Search results
Current Mystery Shoppers. If you are already a mystery shopper on the Reality Based Group online system, please log in. If you are interested in becoming a shopper please apply on our Become A Shopper page.
Reality Based Group is a customer experience firm, specializing in mystery shopping services, video mystery shopping, surveys, pricing audits, & more.
Our mystery shopping programs allow you access to simple, objective observations of your staff and operations—through the lens of professional, undercover shoppers. We have highly effective and customized video, online, written, and phone programs specifically curated for your specific CX needs.
You are not properly logged in to this Mystery Shop Provider's system. Please click here to login.
RBG gives you a scenario and persona to pose as a bank customer to evaluate everything from teller and bank officer knowledge and customer service to facility amenities. Opportunities exist for existing bank customers to non-customers, so there’s always a mystery shopping bank job you qualify for.
/login/ - myrbgportal.com ... /login/
Whether you’re an experienced or novice mystery shopper, you’re bound to have questions from time to time. RBG’s staff is always available to help clarify report instructions, advise on closed or inaccessible shops, or try to reschedule shops that can’t be completed on time due to personal emergencies.
