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Find information about PlayStation products, features and services that are no longer available or are being discontinued.
Need help with your direct.playstation.com experience? If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
PS5™ Console Sharing and Offline Play is automatically enabled on the PS5 console you use to sign in to PlayStation™Network for the first time. To disable or enable Console Sharing on a new PS5 console, follow these steps:
Learn how to resolve some common issues when signing in to PlayStation™Network (PSN).
Sign in to PlayStation.com with your PSN account details to see offers tailored for you, check your PS Stars status, manage your account settings & more. Don't have an account? Click the create account button below to get started with a PSN account.
NETWORK SERVICE STATUS. Having issues with your console's connection? Our PlayStation Repairs tool will help you troubleshoot and improve your online experience. All services are up and running.
Find everything you need for help with connecting to PlayStation Network, check PSN status and troubleshoot your Wi-Fi or wired internet connection.
Using the PS Remote Play app, you can control your PlayStation®5 console or PlayStation®4 console from a PC or Mac connected to a high-speed network. Check your PC or Mac meets the requirements and then follow the steps below to set up Remote Play.
Back to playstation.com. PlayStation™Network. Network Service Status