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  1. Enjoy Free Dessert for Life with America's #1 Meal Kit Delivery Service! 10 Free Meals Offer is for new subscriptions only across 7 boxes and varies by plan.

  2. Account Management. How do I reactivate my subscription on the desktop? How do I change my delivery address? How do I cancel? How do I view my credits? How do I reset my password?

  3. Whether you want to pick a different delivery date for your subscription box, change your food preferences, or skip a delivery because you’re out of town – all you have to do is log into your HelloFresh account and make the adjustments 5 days before your next scheduled delivery.

  4. To reactivate your subscription on our app, simply login and a message will appear asking you to reactivate your account. Click 'Reactivate now' and your subscription will restart. To reactivate on desktop, either log into your account to see a reactivation banner, or click on the link below.

  5. Start Cooking Now with the HelloFresh App. Tell us what you want and when you want it. Skip weeks, swap recipes, and cancel anytime. You’re in control. *Applied as discount across 7 boxes, new subscriptions only, and varies by plan. One free dessert item per box with an active subscription.

  6. Log in to your HelloFresh account. Click on your name in the upper right-hand corner and head to your Account Settings. Select 'Account Info'. Scroll down to 'Your Credit' to view the credit amount on your account.

  7. Log in to your account on the app. Click on the 'Settings' icon at the bottom right-hand corner; Click 'Payment Methods' then select ‘Change Payment Method’. Select ‘Add’, then update your payment information. Once done, click ‘Add’ and then ‘Save’.

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