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Your new Help Center. Find the best way to reach us with any request. Get in touch. Most common requests. Rebookings, cancellations, and refunds. New booking and check-in. Flight cancelled or postponed. Miles & More. Baggage and personal items. Receipts, feedback, and complaints. Check booking and add services. Covid-19.
When contacting us via mail, you can use the following address, and it's important to include the information listed below: Lufthansa Customer Relations. 1400 RXR Plaza, West Tower. Uniondale, NY 11556. Flight number and dates of travel. Passenger ticket receipts and boarding passes.
Manage your booking. Check the current status of your booking, check in directly, rebook your flight if necessary or use one of the many additional services related to your booking. View your booking.
Should you wish to contact Lufthansa as a customer or business partner, please click here: Customer service
Has your flight been changed or cancelled? Use our digital self-service: with the Lufthansa Chat Assistant you can have your ticket refunded – conveniently and without long waiting times. How...
Lufthansa provides assistance in various areas, including flight information, reservations, lost or damaged luggage, customer relations, and their frequent flyer program. Additionally, Lufthansa offers a mobile app that passengers can download for added convenience.
Answer 1 of 13: My flight has been canceled and I need to get in touch with Lufthansa. The phone number provided on their website does not work, 800 -645-3880. It just rings and rings.