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Contact Us. Have a question? Let our new virtual travel assistant, Chuck, help you out! It's easy--now you can chat with Chuck here! If you prefer, you can email Chuck here or at inquiries@megabus.com and he will get back to you with a smile within minutes.
Browse our commonly asked questions for answers pertaining to making a reservation.
Customers with special requirements. Terms and conditions. Safety and training. Media area. Browse our list of mostly commonly asked questions to to learn about booking with megabus and how to prepare for your upcoming trip.
Get in touch with our virtual travel assistant, Chuck by emailing inquiries@megabus.com and receive a response within minutes! More contact options
Safe, Convenient, Affordable, Daily Express Bus Service in the US and Canada. Online Bus Ticket Booking.
Megabus offers affordable city-to-city bus tickets for your travel around North America – all bookable from your phone or computer! With hundreds of destinations across the United States and Canada, we're thrilled to provide service to thousands of customers every day.
Just email Chuck here or at customerservice@megabus.com and in minutes, he will be able to assist you. If he doesn't know the answer to your question, he'll help connect you to one of our customer service representatives and you'll be back on the right road in no time!
megabus offers safe, convenient, affordable bus service. Online bus ticket booking available.
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In the future, if you need immediate assistance, we advise you to contact our customer service at *****, 8AM - 8PM EST, or you can send us a message on ***** (Megabus) or ***** (@megabushelp).
Aug 26, 2019 · That said, we recommend calling Megabus customer service directly at 1 (877) 462-6342. All tickets are nonrefundable, but you may have a case for a refund or exchange under certain circumstances (for instance, if you missed a connecting Megabus because of a service delay on your first Megabus).
