Search results
Mar 7, 2024 · These phishing emails, featuring a mix of actual and made-up Norton products, aim to fish for personal info. Calling the provided scam number connects you to a scammer, ready to ask for an ...
- Shannon Sanford
Mar 17, 2021 · Make your passwords long, strong, and complex. Don’t give your bank account, credit card, or personal information over the phone to someone who contacts you out of the blue. And if you do get a fake email like this, help your community by reporting it to the FTC at ReportFraud.ftc.gov.
Jun 14, 2023 · If you are suspicious of the email, you can contact Norton directly or access the membership portal. Clues that indicate an email is fraudulent include misspellings, urgency, or threat. If you are not sure if the email you have received is real, here are some tips to help.
- Scammers send you an email saying your Norton account is expiring or it is time to renew your subscription. The fraudulent message may ask you to c...
- Scam emails can include warnings about expired antivirus settings or an infection on your computer. They can also falsely state your Norton subscri...
- No. Scam emails that include a customer support number will connect you to a scammer. Any information you provide — personal or payment — will...
- You might receive phony scam emails, text messages, and phone calls. Scammers may seek to steal your sensitive personal information or money throug...
- Norton works to block, shut down, and prevent this abuse. Keep in mind, scammers develop new ways to avoid detection and defraud people.
- You can find help by going to this go to this verification link to find out if the email is legitimate. Worth noting: Norton uses email or direct m...
- Some spam emails using Norton, LifeLock, or NortonLifeLock names include offers with fake links to buy or renew antivirus or other security service...
- Be careful when using popular search engines to find customer-support phone numbers. Why? Scammers run advertising or create websites that result i...
- Navigate directly to the Norton or LifeLock member portal to seek tech support. You will never receive an unsolicited call from Norton Support to f...
- Overview
- Operators are standing by...to steal your information
- How can you spot these scams?
- What should you do?
- Learn more
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming.
The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the product or service. Then it casually offers instructions on how you can cancel the order if you want to.
Where they get you is when you try to cancel the fake order. That's how the scam works.
In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information. They'll claim it's for the purposes of canceling the fake order. They'll want your name, address, phone number, and very likely your credit card or banking information. If you protest, they'll insist they only need that information to confirm your identity.
1. The sender address
The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real. If Norton were sending you a real confirmation message it wouldn't come from a dodgy-looking Gmail address. It would come from one of their real domains, perhaps @nortonlifelock.com. Always check the sender's email address and confirm that it makes sense for the message you've received.
2. To whom it may concern
If they don't know your name, they can't withdraw any funds from your bank account. A legitimate company would insert your name into a confirmation message. It's easy for them to do with modern billing systems.
3. The logo
Scammers often insert the logo of the organization they're trying to impersonate into the message to make it seem more legitimate. In this case they've used a pretty poor imitation of Norton's logo. They spelled "Norton" correctly and seem to have a yellow color that is pretty close to Norton's, but otherwise it's clearly not Norton's real logo. If you get a message with a suspicious-looking logo and you want to see if it's real or not, open your web browser to a new tab and do an internet search for the organization the message claims to be from. You should quickly find examples of their actual logo you can compare it to.
Stop. Think. Breathe. Look closely for clues like the ones we just talked about.
If you're still not sure if the message is real or fake, ask a friend or family member whose advice you trust.
If you still want to confirm if the message is real, open your web browser to a new tab and do an internet search for the organization the message claims to be from. Go to their official website and contact them at their published phone number.
If you have an account with them, open your web browser to a new tab and use your own saved favorite or internet search to sign into your account. Then you should be able to see if this mysterious order actually appears in their system.
Protect yourself from online scams and attacks
Protect yourself from tech support scams
Feb 8, 2021 · These are clear signs that the message probably is a scam. If the link promises to enable special features or personalized content, don’t click! Another place to check is the sender’s email ...
Jan 24, 2022 · One Norton scam email we reviewed was from jamgre549@gmail.com and copied nortoncc2021@outlook.com. It claimed that an "annual product membership" for Norton Total Protection had been renewed.
May 6, 2024 · Another day, another round of spam texts and emails trying to sell you things. At best, spam is annoying. At worst, it’s pushing scams or trying to install malware on your device. If you’re tired of getting spam, there are some ways to help.
