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  1. Characterize, evaluate, and refine clinical processes. Understand how business processes influence health care delivery and the flow of data among the major domains of the health system. Apply methods of workflow analysis. Appraise quality improvement and re-engineering principles and practices.

    • Mustafa Ozkaynak, Kim M. Unertl, Sharon A. Johnson, Juliana J. Brixey, Saira N. Haque
    • 2016
  2. May 11, 2021 · Go to: Background. Practical methods for facilitating process improvement are needed to support high quality, safe care. How best to specify (identify and define) process improvements – the changes that need to be made in a healthcare process – remains a key question.

    • Jan W. van der Scheer, Matthew Woodward, Akbar Ansari, Tim Draycott, Tim Draycott, Cathy Winter, Gra...
    • 10.1186/s12874-021-01288-9
    • 2021
    • BMC Med Res Methodol. 2021; 21: 103.
    • Workflow elements model. Full size image. Workflow as the Collection of Individuals’ Routines. Malhotra et al. [6] suggested developing a workflow in care delivery settings by combining the routines of individuals (e.g., nurses, residents, and attendings).
    • Workflow in an intensive care unit. Full size image. Patient-Oriented Workflow. Ozkaynak et al. suggested a patient-oriented workflow approach. In a patient-oriented workflow, the patient is the nucleus of the care episode; the gravitational pull of the patient attracts, binds, and choreographs the essential elements of workflow [22, 23].
    • The six basic symbols of a process map. Full size image. Data Flow Diagrams. A data flow diagram (Fig. 8.4) is defined as “a graphical representation of the flow of data through a system” [49].
    • The four major symbols of a data-flow diagram. Full size image. Spaghetti Diagrams. The spaghetti diagram is a visual illustration of the work unit running through a process, including the flow sequence of the information.
  3. Jan 19, 2016 · The need to redesign healthcare processes in order to address deficits in quality of care and create more sustainable care processes is acknowledged worldwide [2, 3, 5]. The effects of process redesign have not been clearly described, however [5, 6]. By synthesizing evidence from 18 studies in the international literature, this systematic ...

    • Janneke E. van Leijen-Zeelenberg, Arianne M. J. Elissen, Kerstin Grube, Arno J. A. van Raak, Hubertu...
    • 10.1186/s12913-016-1266-0
    • 2015
    • BMC Health Serv Res. 2016; 16: 19.
  4. Jan 19, 2016 · The objective of this literature review is to summarize the current state of knowledge on redesigning healthcare processes and present an overview of improvement efforts in the field. The review applies several key concepts.

    • Janneke E. van Leijen-Zeelenberg, Arianne M. J. Elissen, Kerstin Grube, Arno J. A. van Raak, Hubertu...
    • 2015
  5. Jan 19, 2024 · In design thinking you move through ‘empathy,’ ‘define,’ ‘ideate,’ ‘prototype,’ ‘test.’ In nursing, you assess, understand, identify, or define, and come up with solutions. It runs the exact path of the design thinking process.

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  7. Dec 17, 2021 · In this article, we’ll take a look at how workflows in a healthcare system can be characterized and developed with usability design approaches in order to gain greater efficiencies, reduce risks, regulatory snafus and ultimately benefit patient care.

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