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  1. Our Virtual Agent is available to assist 24 hours a day. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions may apply).

  2. Macy's Credit Customer Service 888-257-6757. Mon-Sun 9 AM–12 AM ET. TDD/TTY for the Hearing Impaired 711. Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229.

  3. Shipping & Delivery. Track My Order. What Are My Delivery And Shipping Options? Macy's Free Shipping Policy. View More.

  4. Order Inquiries for Furniture or Mattress. Report an Issue with Shipment or Delivery. Product Warranty Information. Customer service category Orders page at Macys.com.

  5. For further assistance please check out our Help Center Page or call 1-800-BUY-MACY (1-800-289-6229) 9a-12a ET. Customer service article: "Report an Issue with Shipment or Delivery" at Macys.com.

  6. Macy's, Inc Address. 151 West 34th Street New York, NY 10001. Macy's Website: Customer Service. Bloomingdale's Website Customer Service. Bluemercury Email team@bluemercury.com.

  7. Contact Credit Customer Service. Where can I check the credit limit or available credit for my Macy’s Credit Card online? How do I dispute Unauthorized or Fraudulent charges on my Macy's Account? Why are some Macy's Credit Cards not red?

  8. Jun 2, 2023 · The easiest way you can reach the Macy's Credit Card customer service is online, through their live chat feature. Alternatively, you can contact customer service over the phone at (888) 257-6757. They are available from Monday to Sunday 9AM–12AM ET.

  9. www.macys.com › ce › splashMacy's Mobile HELP

    If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229). 6. Macy's will not be liable for any delays in the receipt of any messages sent to your mobile phone device as delivery is subject to effective transmission from your network operator.

  10. Stores. What is my local Macy's store information? Macy's Backstage. Tell Us What You Think. Does Macy's have eReceipts? Store Pickup General Information.

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