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  1. Our Virtual Agent is available to assist 24 hours a day. Should you need to speak to a live representative please chat with us during Macy's business hours 9:00 AM — 12:00 AM ET (Holiday exceptions may apply).

  2. Macy's Credit Customer Service 888-257-6757; Mon-Sun 9 AM–12 AM ET; TDD/TTY for the Hearing Impaired 711; Calls are monitored or recorded for quality assurance purposes. If you need Macy's Customer Service for an order related question or concern please call 800-289-6229

  3. Macy's Customer Service | Home. Help Center. Orders. View My Orders. What Is The Status Of My Online Order? How Can I Change Or Cancel My Order? View More. Shipping & Delivery. Track My Order. What Are My Delivery And Shipping Options? Macy's Free Shipping Policy. View More. Returns. Start A Return. What Is Macy's Return Policy?

  4. Order Inquiries for Furniture or Mattress. Report an Issue with Shipment or Delivery. Product Warranty Information. Customer service category Orders page at Macys.com.

  5. Macy's, Inc Address. 151 West 34th Street New York, NY 10001. Macy's Website: Customer Service. Bloomingdale's Website Customer Service. Bluemercury Email team@bluemercury.com.

  6. Please pardon the inconvenience, we are updating our systems to enhance your customer experience, as a result chat is unavailable in some instances. For further assistance please check out our Help Center Page or call 1-800-BUY-MACY (1-800-289-6229) 9a-12a ET

  7. Contact Credit Customer Service. Where can I check the credit limit or available credit for my Macy’s Credit Card online? How do I dispute Unauthorized or Fraudulent charges on my Macy's Account? Why are some Macy's Credit Cards not red?

  8. Sep 8, 2017 · Call our Customer Service team at 1-800-BUY-MACYS with any questions. PHISHING EMAIL SCAM for FAKE MACY’S ORDER DELIVER MESSAGE Posted Date: April 1, 2016

  9. Job and Career Opportunities. When will I be able to shop Toys"R"Us® products in store? Macy’s & Toys“R”Us. Prop 65 Warning. Macy's Pay. Customer service category Stores page at Macys.com.

  10. Jun 2, 2023 · The easiest way you can reach the Macy's Credit Card customer service is online, through their live chat feature. Alternatively, you can contact customer service over the phone at (888) 257-6757. They are available from Monday to Sunday 9AM–12AM ET.

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