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      • Wanting faster service doesn’t necessarily mean customers will pay the premium for speedy delivery, unless the item is a necessity. Low or no delivery fees are more compelling to grocery shoppers than choosing the fastest option in deciding where to shop for same-day or faster delivery service, Coresight Research recently found.
      www.grocerydive.com › news › grocers-are-experimenting-with-delivery-fees-here-are-8-key-factors-to-con
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  2. Jan 12, 2022 · Low or no delivery fees are more compelling to grocery shoppers than choosing the fastest option in deciding where to shop for same-day or faster delivery service, Coresight Research recently found. In its consumer survey released in October, 60.6% of respondents picked low or no fees as the factor most important to them — placing it above ...

  3. Jul 28, 2022 · Not only do grocery delivery companies charge additional fees — like Instacart, which charges delivery fees starting at $3.99 and a 5% service fee — but they also have hidden expenses consumers...

    • Gillie Houston
  4. Aug 17, 2022 · TORONTO-- ( BUSINESS WIRE )--One of the most important reasons shoppers choose not to use a grocery delivery service is that they want to pay no more than necessary, which was tied with...

  5. Sep 15, 2020 · Consulting firm Brick Meets Click found in June that 54% of online grocery sales came through pickup compared to 46% through delivery. For grocery providers to stay competitive in the increasingly crowded field of online delivery, focus will need to be on keeping costs low and delivery speeds fast.

  6. Sep 19, 2022 · TORONTO-- ( BUSINESS WIRE )--The top reason shoppers choose to use grocery Pickup is because of lower service fees, closely followed by customers not wanting to wait at home for a delivery order...

  7. Aug 19, 2022 · 8/19/2022. Many U.S. households choose not to have their groceries delivered because of the high fees associated with the service. Grocery shoppers are increasingly averse to paying the extra fees associated with delivery services, according to new shopper behavior research from Mercatus and Brick Meets Click.

  8. Coresight Research found that 60.6% of online shoppers find low shipping fees to be more important than price, quality, or product availability. That’s why grocers are now testing very small fees (like $2) or even free delivery.

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