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Help Central - Official Yahoo Help Site
help.yahoo.com
Yahoo Help
Get help to fix access problems, abuse, or spam.
Yahoo Plus Support
24/7 live phone support for Yahoo accounts, email, and more.
Yahoo Mail
Get help with sending and receiving messages, abuse and spam, and notices and errors.
Yahoo Sports
Get help with the Fantasy Football apps for Android and Apple devices and problems seeing teams and leagues.
Yahoo Search
Get help with abuse and spam, online safety, and using different search tools.
Yahoo Finance
Get help with portfolio lists, watchlists, charts, and other Yahoo Finance web and mobile app features.
My Yahoo
Get help with changing font sizes on Yahoo pages in your browser, Yahoo Homepage, and adding content to My Yahoo.
Yahoo Small Business
Get help with creating and updating your website or store, business email, and domain registration questions.
Yahoo Mobile
Get help with downloading, installing, and using Yahoo mobile apps for Sports, Mail, Finance and more.
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- Overview
- Possible Causes of Yahoo Mail Login Problems
- How to Fix Yahoo Mail Login Problems
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This article explains how to fix it when you are unable to log in to Yahoo Mail.
Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.
To help diagnose what's keeping you from accessing Yahoo, try these strategies.
1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.
2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.
Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.
3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.
4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.
Fix problems with your password; Recognize and secure a hacked account; Additional security features in Yahoo Mail
