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  1. General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. T-Mobile High Speed Internet Support.

  2. Can't find what you're looking for? Visit T-Mobile Support for help with phones & internet devices, plans & services, billing, and more!

  3. If you are calling our customer support team from a phone other than your T-Mobile phone, call our toll-free number (1-800-937-8997) and enter your T-Mobile phone number when prompted.

  4. Contact Us. Ask our community. From orders and upgrades, to plans and payments; find everything you need to know to manage your T-Mobile account.

  5. prepaid.t-mobile.com › contact-usT-Mobile Prepaid

    Call: 1-505-998-3793. All calls made to this number from a T-Mobile handset are free from roam, airtime, or long-distance charges. All other phones and landlines will be subject to additional charges. Customer care representatives are available daily from 3:00 a.m. to 10:00 p.m. PT.

  6. Use any of these convenient methods to pay your T-Mobile bill. You can also download past bills from your T-Mobile account. Pay your bill. Guest pay.

  7. View or pay your bill, check usage, change plans or add-ons, add a person, manage devices, data, and Internet, and get help.

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