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  1. Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries. Log in to contact Customer Service Providence Health Plan Individual & Family Sales. Local: 503-574-6505 TTY: 711. Toll free: 877-846-8525 TTY: 711. Hours of operation: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time) Send a message to Sales for:

    • Members

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    • Providence Health Plan Individual & Family Enrollment Help
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    • Member Customer Service

    For questions about choosing or enrolling in an Individual & Family plan, please contact our Sales team. Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time)

    No problem. Request an expert follow-up and an Individual & Family enrollment representative will reach out to help you soon. If you’re an active member with concerns other than new enrollment please use the customer service contact below.

    We're here to assist you any way we can: Monday through Friday, 8 a.m. to 5 p.m. (Pacific Time) Log into or register for your myProvidence account for assistance with: Benefits, claims, eligibility, premiums, finding a doctor in your plan, and other inquiries.

  2. Understanding our claims and billing processes. The following information is provided to help you access care under your health insurance plan. If you have questions about any of the information listed below, please call customer service at 503-574-7500 or 800-878-4445. If any information listed below conflicts with your Contract, your Contract ...

  3. We’re here to help. In keeping with our Mission, Providence offers financial assistance, interest-free, long-term payment plans and help getting health care coverage. Browse all billing support FAQs by scrolling or choose a subcategory below to filter by topic: Applying for Financial Assistance. Bills and Statements. Medicare/Medicaid.

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  5. At Providence, we know that health care can be an unexpected expense and that the cost of health care services can be a deciding factor for many people as they plan for care. We encourage all patients to speak with their providers and health plans to get a full picture of their treatment plan and what it may cost.