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Our Customer Support team is ready to help and supports Cast & Crew's entire suite of digital solutions. For assistance, please call: (within the U.S.) 888-570-6180. (outside the U.S.) 818-450-2895. We’re available 7:00 a.m. – 7:00 p.m. Pacific Time, Monday through Friday.
- MyCast&Crew Login
MyCast&Crew is a platform that provides access to pay stubs,...
- About Cast & Crew
Thanks to our excellent and innovative staff, Cast & Crew...
- Cast & Crew Entertainment Services, Inc.
Through offices in Burbank, New York, Miami, Toronto and...
- MyCast&Crew Login
- Production Employee Help Desk
- Start+ and Hours+ Support
- Studio+ Support
- Psl+ Support
- Dpo Support
- Ontime Support
- Corporate Headquarters
- Albuquerque
- Atlanta
- Baton Rouge
For production employees that need help with W-2s, paystubs, direct deposit, or logging in to the MyCast&Crew portal. Phone: 888.570.4650 (in the U.S.) Phone: 818.659.6455 (outside the U.S.) Email: employeehelpdesk@castandcrew.com Business hours: Monday – Friday / 7:00 a.m. – 7:00 p.m. PT Weekend hours: 7:00 a.m. – 4:00 p.m. PT
For production employees that need help with onboarding forms, timecards, or studio invoices. Phone (U.S.): 818.860.7770 Phone (Canada): 416-324-9748 Option #3 Email: plussupport@castandcrew.com Business hours: Monday – Friday / 7:00 a.m. – 7:00 p.m. PT Weekend hours: 7:00 a.m. – 4:00 p.m. PT Support Form: https://my.castandcrew.com/support
For any technical Studio+ help regarding timecards, edits, and access to payroll reports. Phone (U.S.): 818.860.7770 Phone (Canada): 416-324-9748 Option #3 Email: studioplus.support@castandcrew.com Business Hours: Monday – Friday / 7:00 a.m. – 7:00 p.m. PT Weekend Hours: 7:00 a.m. – 4:00 p.m. PT
Phone: 818.848.0999 Email: psl.support@castandcrew.com Business hours: Monday – Friday / 7:00 a.m. – 7:00 p.m. PT Emergency after-hours support (live paging service) 818-848-0999, option #2
Phone: 888.570.6180 (Within the U.S.) Phone: 818.450.2895 (Outside the U.S.) Email: dpo.support@castandcrew.com Business hours: Monday – Friday / 7:00 a.m. – 5:00 p.m. PT
For Production and Payroll Accountants that need help with timecards. Phone: 647.797.4513 Email: ontimesupport@castandcrew.com Business hours: Monday through Friday / 7:00 a.m. – 6:00 p.m. PT
2300 Empire Avenue, 5th Floor, Burbank, CA 91504 Phone: 818.848.6022 Fax: 818.848.9556 Business hours: Monday – Friday / 8 a.m. – 5:00 p.m. PT Payroll Inquiries Email: info_payroll@castandcrew.com Sales Inquiries Phone: 818.525.3349 Email: info_sales@castandcrew.com
4041 Jefferson Plaza NE, Suite 130 Albuquerque, NM 87109 Phone: 505.247.0868 Fax: 505.247.2495 Email: nm_staff@castandcrew.com
1349 West Peachtree Street NE, Suite 915 Atlanta, GA 30309 Phone: 470.582.1900 Fax: 770.642.0086 Email: payroll_atlanta@castandcrew.com
10000 Celtic Dr. O’Connor Bldg., Suite 709 Baton Rouge, LA 70809 Phone: 225.330.6122 Fax: 225.330.6123 Email: payroll_batonrouge@castandcrew.com
Cast & Crew Locations. BURBANK map. 100 E. Tujunga Ave., 2nd Floor. Burbank, CA 91502. Tel: (818)848-6022. NEW YORK map. 450 Seventh Avenue, Suite 1703. New York, NY 10123. Tel: (212)594-5686.
Support Center. MyCast&Crew U.S. Articles and videos to help you use MyCast&Crew. Getting Started. A Refresher Guide for Crew Members. MyCast&Crew: Dashboard and Portal Overview. MyCast&Crew Video: Submitting a New W-4. Profile Updates. How can I update my username/email for my online portal? How can I update or add my emergency contact?
Transportation Services to and from MCO, Disney Resorts or Hotels, as well as Universal Resorts or Hotels. Cast and Crew working together to provide the best possible family transportation in Orlando. Car Seats and Boosters are also Available. VIEW SUV RATES.
Thanks to our excellent and innovative staff, Cast & Crew has developed the most sophisticated production accounting software available on the market. We were the first in our field to provide 24/7 on-line support as well as electronic interfacing of payroll data with our proprietary software.
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Who is cast & crew?
Through offices in Burbank, New York, Miami, Toronto and Vancouver, Cast & Crew provides payroll and talent payment services to the Motion Picture, Television and Commercial Industries and offers its comprehensive PSL family of production accounting software.
