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Apr 23, 2024 · The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
Valve will, upon request via help.steampowered.com, issue a refund for any title that is requested within 14 days of purchase and has been played for less than 2 hours. Even if you fall outside of the refund rules we've described, you can submit a request and we'll take a look at it.
Jan 18, 2024 · While Steam’s refund policy is relatively generous and easy to use, you still need to know a few things before submitting a request. Here's what to know and how to get your refund.
Jun 30, 2023 · Your refund can be returned to the same payment method you purchased the game with, or to Steam Wallet credit you can spend on Steam. Read Valve's Steam refund policy for more specific details about how the policy works.
For these purchases, refunds can only be issued to the user's Steam Wallet. In your country, the following payment methods support refunds: PayPal; Visa; MasterCard; American Express; Discover; JCB; For more information about refunds on Steam, please see the Steam Refunds page.
Aug 3, 2017 · An advanced guide to the Steam refund policy: how the rules work and what you need to know about refunding games.
Mar 8, 2023 · To get a refund on Steam, you’ll need to request a refund within 14 days of purchasing the game and have played under two hours, although Valve will still accept requests if those conditions...
Aug 8, 2022 · How to get a Steam Refund: Steam's Returns Policy. (Image credit: Anton Violin / Shutterstock) Getting your Steam Refund sorted is a fairly simple five stage process. However, before we...
Today we have updated a portion of our Refund Policy regarding pre-purchased titles. This change covers titles that are in pre-purchase and offer “Advanced Access”. Playtime acquired during the Advanced Access period will now count towards the Steam refund period.
Jun 2, 2015 · Refunds Policy. The Steam refund offer, within two weeks of purchase and with less than two hours of playtime, applies to games and software applications on the Steam store. Here is an overview of how refunds work with other types of purchases.
