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Salesforce, Inc. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
- Customer Relationship Management
Customer relationship management (CRM) is a process in which...
- Marc Benioff
In November 2021, Benioff became co-CEO of Salesforce when...
- Ohana
ʻOhana is a Hawaiian term meaning "family" (in an extended...
- Halsey Minor
Halsey McLean Minor Sr. is a prominent American entrepreneur...
- Quip
Salesforce.com (2016–present) Website: quip.com: Quip is a...
- Marketing Cloud
Salesforce Marketing Cloud is a provider of digital...
- Indianapolis
Salesforce Tower (formerly known as Bank One Tower, then...
- DJIA
The Dow Jones Industrial Average (DJIA), Dow Jones, or...
- Customer Service
A DMV clerk helps a customer with paperwork.. Customer...
- Platform as a Service
Platform as a service (PaaS) or application platform as a...
- Customer Relationship Management
- Connect the dots between marketing and sales. Bring all your customer data together in one place to inform campaign strategy, audiences, and content. Use generative AI to create personalized messages and send them to prospects right where they are most likely to engage with them.
- Share more information to close more deals. Sell faster with automation for every task and workflow. Get trusted predictive and generative AI built into your CRM.
- Reimagine service with trusted AI. Scale support and boost productivity – from the contact center to the field– with all your data on a single, trusted platform.
- Let the data tell you where to focus. Make it easy for everyone to make faster, smarter decisions with Tableau data visualizations, powered by AI. Easy-to-use dashboards make it simple for everyone to dig into the data and uncover and act on insights.
- Connect the dots between marketing and sales. Use the Marketing Cloud app to send targeted, personalised messages to prospects, right where they are most likely to engage with them.
- Share more information to close more deals. Sales Cloud lets everyone on the sales team see and share all the pertinent customer information, giving reps everything they need to close a deal.
- Make service the secret to your success. Because your support team can see all your customers’ information, team members can better deliver those essential surprise-and-delight moments.
- Let the data tell you where to focus. Tableau analytics sends an automated notice when a significant or atypical trend or a new service issue is detected.
Learn how Salesforce makes software to bring people together and change the world for the better. Explore our history, core values, culture, and initiatives in customer success, innovation, equality, and sustainability.
Learn about the history of Salesforce, the global leader in CRM, from its founding in 1999 to its latest achievements. Explore the key events, innovations, and values that shaped the company and its community over the years.
Learn how Salesforce became the customer company, offering cloud-based services to connect with customers and drive success. Explore our history, values, culture, and community of Trailblazers.
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Salesforce is the world's #1 AI CRM platform that combines sales, service, marketing, and data solutions. Learn how to use Salesforce, get free resources, and join events and communities.