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Dec 19, 2023 · StyleSeat is committed to providing our community with a resolution as quickly as possible. On average, you can expect a response to your inquiry within 1 business day and a full resolution within 3 business days. Support Hours of Operation are Monday-Saturday 6a-6p PST/9a-9p EST.
StyleSeat is the online destination for beauty & wellness professionals and clients. Professionals can showcase their work, connect with new and existing clients, and build their business. Clients can discover new services and providers, book appointments online, and get inspired.
StyleSeat is a service that connects customers with beauty and wellness professionals. Read customer complaints and reviews about StyleSeat's cancellation policy, refund issues, and fraud allegations.
- 548 Market St PMB 80095, San Francisco, 94104-5401, CA
- 90
- 4.2B
- The StyleSeat Services
- Fees and Payment
- Accounts
- Payment Processing Services
- Professional's Loyalty Programs
- StyleSeat Programs
- Use of Services; Limitations and Changes to The Services.
- Hipaa Notice
- Proprietary Rights
- Disclaimers
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StyleSeat is a platform that connects salons, merchants, stylists and professionals (collectively or individually, "Professionals") providing hair, beauty and other health and wellness services ("Styling Services") with clients seeking such services ("Clients" or "you"). The Professionals and Clients are both users of the Services provided by Style...
StyleSeat charges Clients a booking fee for each appointment booked in order to cover the operational costs of providing a smooth booking experience. We charge a booking fee whether the appointment is booked by you or by the applicable Professional. If the appointment is booked by a Professional, you will receive an email confirmation with the book...
Account Registration
By creating an account with StyleSeat (an "Account"), you are granted a right to use the Services provided by StyleSeat subject to the restrictions set forth in these Terms of Service and any other restrictions stipulated to you by us in writing. Our registration process will ask you for information including your name and other personal information, and in registering for an Account, you agree to provide true, accurate, current and complete information about yourself as prompted by the Servi...
Account ID
Once you register for the Services, you shall receive a unique user identification and password in connection with your Account (collectively referred to herein as "Account IDs"). You must use your true and accurate name when signing up for an Account. You are required to select an appropriate and non-offensive Account ID. Ideally, the Account ID you choose will be a reasonably descriptive name that clearly identifies you. We reserve the right to remove or reclaim any Account ID if we believe...
Your Account
You agree to maintain your Account solely for your own use. You agree that you will not allow another person to use your Account IDs to access or use the Services under any circumstances. You are solely and entirely responsible for maintaining the confidentiality of your Account IDs and for any charges, damages, liabilities or losses incurred or suffered as a result of you failure to do so. We are not liable for any harm caused by or related to the theft of your Account IDs, your disclosure o...
StyleSeat's Role
The Services allow Clients to pay and Professionals to accept payments for Stylist Services, including Card-based payments initiated with Cards bearing the trademarks of MasterCard International Inc. and Visa Inc. (collectively, the "Networks")through a payment service provider retained by the Company (the "PSP"). We are not a bank and we do not offer banking services as defined by the United States Department of Treasury. StyleSeat facilitates the processing of payments Professionals receive...
Authorization
You authorize us to process payments in accordance with the Services, using the payment information you have supplied. Users of the Service will be required to provide their credit card or bank account details to Company and the PSP. Within 24 hours after you receive confirmation through the Service or via email that a Styling Service has been completed, you agree to authorize the Company to provide your payment details to the PSP for processing of payments, out of pocket expenses owed to a P...
Third Party Payment Service Provider
Users will be required to provide their credit card or bank account details to the Company and the PSP. As a condition of StyleSeat enabling payment processing services through the PSP, which may include Stripe, you agree to provide StyleSeat accurate and complete information about you and/or your business, and you authorize StyleSeat to share it and transaction information related to your use of the PSP services. Users may be required to register with the PSP, agree to a PSP Account Agreemen...
Professionals may offer loyalty programs to Clients. If a Professional offers such a loyalty program, the Professional (and not StyleSeat) is responsible for ensuring that its program and any associated rewards are compliant with applicable federal and state laws, including laws governing prepaid cards and special offers such as rebates and coupons...
The Company may from time to time provide certain programs, promotions, opportunities, sweepstakes and contests to Users ("StyleSeat Programs"); if you choose to take part in these StyleSeat Programs, additional terms can be found at https://mss.styleseat.com/get-new-clients/., StyleSeat reserves the right to change the terms of StyleSeat Programs ...
We may change, modify, suspend, or discontinue all or any part of the Services at any time, with or without reason. You acknowledge that the operation of the Services may from time to time encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors and StyleSeat shall not be responsible ...
You should not share any protected health information with service providers via the Services. The Services are not intended to be used to communicate protected health information, and it is not intended to be compliant with the Health Insurance Portability and Accountability Act (HIPAA). The term "protected health information" means any informatio...
The Services contains content and technology of the Company that is protected by copyright, trademark, patent, trade secret and other laws. The Company owns intellectual property rights to any protectable part of the Services, including but not limited to the design, artwork, logos, functionality, and documentation (collectively, the "Company Prope...
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU ARE FULLY AND SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS AND YOU AGREE THAT IT IS SOLELY YOUR RESPONSIBILITY TO TAKE REASONABLE PRECAUTIONS IN ALL ACTIONS AND INTERACTIONS WITH OTHER PROFESSIONALS AND CLIENTS AND IN THE PROVISION OR RECEIPT OF...
StyleSeat is a platform that connects clients and professionals for hair, beauty and wellness services. The web page has the terms of service for clients, but does not provide any customer service contact information or support.
Jul 28, 2023 · If you are requesting a refund for services rendered or for a charge associated with a no-show or late canceled appointment, please contact your professional directly. StyleSeat is the software provider your professional uses to manage their business and cannot process refunds.
StyleSeat is a platform for independent beauty professionals to run and grow their business. Learn about our mission, team, values, and how to join us.
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A place for StyleSeat Professionals to connect.
