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  1. Mar 13, 2024 · When trying to decide if you should repair or replace a major home appliance, consider the diagnosis and price to fix the machine, how old the appliance is, the original price when purchased and...

    • Big Brand Breakdowns
    • Firm on Fixing
    • Right to Repair
    • Kenmore No More
    • Manufacturer Responses

    Canadians were asked to name the brands they said they experienced breakdowns with, and Marketplaceranked them according to responses. Brun del Re struggled to find a fix for his relatively new Kenmore refrigerator. The process took nearly two months of calls to manufacturers and repair companies, he said, along with diagnostic and repair visits. H...

    Brun del Re estimated he lost about $200 worth of frozen food as a result of his fridge breakdown — only the beginning of a long list of expenses. The family put what food they could into a deep freezer in their basement and dug out a small cooler to use in the meantime. "It was almost like camping," he said. Though he had no idea he'd be living li...

    Across 27 countries, the European Union actively promotes repair over replacement for household appliances with recently adopted legislation known as the "right to repair." It will come into effect in March 2021. The new rules state that manufacturers must make spare parts available for a minimum of seven years after purchase. For some appliances, ...

    When Brun Del Re bought his Kenmore refrigerator from Sears in 2016, he said he paid for an extended warranty through the retailer. But about a year later, Sears went bust and announced that all of its extended warranties would be null and void. According to the Marketplace survey, of the Canadians who experienced a breakdown, only 14 per cent said...

    Marketplace contacted the top brands named by our survey respondents. All declined requests for on-camera interviews. Samsung and GE also declined to give a statement. Whirlpool, which owns Maytag, said the company stands by its products, but it also said it sincerely apologizes for the issues faced by those Marketplace spoke with. Frigidaire, owne...

  2. Sears Canada appliances are extremely reliable and rarely break down. Eventually parts can eventually wear out on your Sears Canada appliance. When that happens, trust Sears PartsDirect to have the parts you need to get your Sears Canada appliance back into top shape.

  3. May 18, 2020 · But appliances can break down. Since you paid for an extended warranty, Sears should have come to your house quickly to fix the broken refrigerator or replace it. It did not.

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  5. Oct 6, 2017 · The insolvent retailer’s court monitor said that’s the timeline Sears Canada has to work with to find a buyer or face liquidation. The company has fielded a number of bids so far, including from its executive chairman, Brandon Stranzl, who made another last ditch effort Tuesday with a revised offer.

  6. Jan 29, 2018 · TORONTO -- Sears Canada customers left without a warranty for appliances purchased from the defunct chain might have felt reassured by radio and TV ads from competitors promising to honour...

  7. Oct 20, 2017 · With Sears shutting down in Canada and beginning the liquidation process, the company has said it won't honour extended warranties unless they were purchased within the past 30 days.

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