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Nov 18, 2019 · Click the green “Save” check mark if using the Android app. Click “Update Profile” if using the iPhone app. If you’re using Plenty of Fish on your desktop, you also have the option to see other users’ mail settings to ensure you meet their criteria before trying to send a message!
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Q: I’m in need of help for an issue! How do I contact your support team? A: Our Customer Success Team handles support requests through email, and you can reach them at csr@plentyoffish.com! Q: Is there a way to filter by relationship intent so I’m matched with people who I know are looking for what I’m looking for? A:Our matching feature doesn’t of...
Q: When I hide my profile, can I still get messages from members? A: Yes and no! The main purpose around having the “Hide Profile” option is to give you the ability to take a little break from any new connections or explore a current one. Any members that you’ve chatted with before or interacted with (read: a profile view or like) or vice versa wil...
Q: Before POF changed, I was able to see “Who Viewed Me” but now it’s behind a paywall, why can’t I see who Viewed Me anymore? A: We want to encourage and incentivize our members to form mutual interest before sending that first message, so we’ve made this an upgradedfeature. To make up for this change, we’ve worked hard to improve the matches you ...
Q: I don’t understand what the Live! feature is, can you explain what it’s about? A: Live!is your very own online community where you can share thoughts, talents, skills, and conversation with like-minded people all through video chat! It’s a space for everyone, single or otherwise, to connect in a bunch of different ways and you can really choose ...
Nov 4, 2019 · Emailing POF for Customer Support. 1. Type in csr@pof.com as the email recipient. Go online or to your email client (e.g., AOL) and pull up a new email. Make sure that the customer service email is typed out correctly before you continue. For example, if you’re using Gmail, use the compose window to draft a new email. [2]
On your iPhone (not in the app) go to SETTINGS. Go to NOTIFICATIONS. In the list of apps, select Plenty of Fish. There, turn the "Alerts" on or off. On Android, follow these instructions: From any page in the app, tap the menu icon on the top right corner of the page (three vertical dots) or your device's menu button. Click SETTINGS.
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