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Find information about PlayStation products, features and services that are no longer available or are being discontinued.
Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Learn how to resolve some common issues when signing in to PlayStation™Network (PSN).
How to get support from the PlayStation Experts. Press Ask a PlayStation Expert displayed at the bottom right of the screen to start an online conversation with a PlayStation Expert through the Limitless application. Provide your first name and a valid email address to submit your question.
Find everything you need for help with connecting to PlayStation Network, check PSN status and troubleshoot your Wi-Fi or wired internet connection.
NETWORK SERVICE STATUS. Having issues with your console's connection? Our PlayStation Repairs tool will help you troubleshoot and improve your online experience. All services are up and running.
Sign in to Account Management . Go to Security and enable Sign in with Passkey. Select Create a Passkey. Choose how you want to create a passkey, and then follow the on-screen instructions to complete the setup. Once you complete your passkey creation, you receive an email confirmation. You then use the passkey whenever you need to sign in to PSN.
Network Service Status ... Back to playstation.com
Consumer Services Technical Support: 1-800-345-7669 Sony Entertainment Network Accounts and Billing Support: 1-877-971-7669 Site d'assistance technique : www.us.playstation.com/Support
