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  1. Only individuals who have a Royal Bank of Scotland account and authorised access to Digital Banking should proceed beyond this point. For the security of customers, any unauthorised attempt to access customer bank information will be monitored and may be subject to legal action.

  2. The machines will be available for use by NatWest, Ulster Bank and Royal Bank of Scotland customers from March 2024 for a period of 6-12 months. The Cash Deposit Machines will allow both Personal and Business customers to withdraw and deposit cash notes using a Chip & PIN card, according to the account and product cash limits.

  3. Cora is here to help you. Available 24/7. Cora can support you ith a wide range of queries. If Cora can't help you, she'll pass you on to one of our colleagues who can assist you. Helps you change your details. Cora can update your address and help you get your phone number, email address or name updated too. Allows you to report a lost card.

  4. If you decide that a Royal Bank of Scotland credit card best suits your needs, you can check your eligibility before you choose to apply. This happens at the start of your application and lets you know your indicative credit limit and whether you'll be accepted, before a full credit check is completed. 5. Complete the application.

  5. Get the RBS app in minutes. Our step-by-step guide makes it even easier to get yourself up and running with the app. 01. Open the Royal Bank app, and tap ' I already have an account '. 02. Read and when ready accept the Mobile Banking Terms. 03. Enter the characters from your Digital Banking PIN and password.

  6. 5 reasons to download our app. If you have misplaced your card, you can lock and unlock it on the app. Take control of your spend by locking/ unlocking certain transaction types or setting a daily/ monthly budget. Set up a Direct Debit, pay your credit card or view your last 2 years statements. Request a PIN reminder or unblock your PIN.

  7. It can take a few days to go out of your account. Remember, we can’t raise a dispute for you if the payment is still pending. Check when you made the payment. Each dispute is different – MasterCard and Visa set the rules we have to follow. If the payment was less than 120 days ago we can look into it for you. Gather the right info.

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