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Page 1 Quick Reference Guide – Dejavoo Z11 (touch Screen) Chip/Tap/Swipe/ Manually Enter Credit Card Sale 1. Tap the “Credit” option on the screen. 2. Tap the “Sale” option on the screen. 3. Enter in the dollar amount and press the green “OK” button. Page 2 Void Credit Card Transaction (Card Present) Use this process to cancel a ...
Input the SALE AMOUNT and press OK. 5. Tap (contactless only) or insert chip card. 6. If prompted, confirm the sale amount by tapping OK or NO. Conditional on the terminal’s configuration. 7. The transaction is processed. Sales receipts will print on your Dejavoo QD4 with details of the transaction.
Dejavoo Z8 Quick Reference Guide Dejavoo Z8 Quick Reference Guide MANUAL CARD SALE CHIP CARD SALE • From your terminal main screen, input SERVER # and press OK • Input Sale Amount and press OK • Insert, swipe, or manually tap card number • Follow the CNP prompts (input exp. date, ZIP code etc) • Terminal dials out and receipts prints
Indicates issue with SIM card (GPRS). Dejavoo Customer Support Quick Reference Guide 800.944.1399 for Models: Z9/Z11 Hours: Monday – Friday 8:00AM – 6:00PM CST... Page 2 Quick Reference Guide for models: your FAVORITES menu, the icon will take you to the terminal’s SERVICES menu and when configured, use the Z9/Z11 icon for a CALL ME request.
Quick Reference Guide EMV RETAIL For non-touch screen Z-Line models Z8 with AURA icons CHIP CREDIT SALE MANUALLY ENTERED CREDIT SALE 1. Input the SALE AMOUNT and press OK. 3. Tap (contactless only) or insert chip card. 4. If prompted, confirm the SALE AMOUNT by pressing F2 (YES) or F4 (NO). Conditional on the terminal’s configuration. 5.
Page 1 EMV RESTAURANT For touch screen Z-Line models Z9 & Z11 with AURA icons These steps have been provided as a guide for assistance with your Dejavoo touch screen payment device with AURA software. IMPORTANT: The terminal’s idle prompt displays a selection of payment type icons. The... Page 2 To return to the home screen press the key 2 times.
