Search results
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety.
Need help with your direct.playstation.com experience? If you're having issues with a direct.playstation.com order, contact us. Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support.
Sign in to PlayStation.com with your PSN account details to see offers tailored for you, check your PS Stars status, manage your account settings & more. Don't have an account? Click the create account button below to get started with a PSN account.
Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
Find everything you need to know about your account and how to stay safe on PlayStation, including set-up help, log in support and more.
How to chat with PlayStation Online Assistant. PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours.
Learn how to resolve some common issues when signing in to PlayStation™Network (PSN).
NETWORK SERVICE STATUS. Having issues with your console's connection? Our PlayStation Repairs tool will help you troubleshoot and improve your online experience. All services are up and running.
How to contact PlayStation Support in your country or region registered on your account You have to contact PlayStation Support in the applicable country or region that matches your account on PSN. Please select the country or region in the bottom left corner of the page or by use the PlayStation Country Selector.
Network Service Status ... Back to playstation.com
