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Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week. Explore your service options, some of which can be handled fully online. Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung Care is here to help.
Get peace of mind with Samsung Care. Explore device, home appliance, and electronics warranty and support to get the most out of your Samsung products.
Start a repair request, check the repair status, or find a service center near you for Samsung TVs, home appliances, Galaxy tablets, and wearables.
Learn More. Discover the latest in electronic & smart appliance technology with Samsung. Find the next big thing from smartphones & tablets to laptops & tvs & more.
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Order Help. How Can We Help You With Your Order? Frequently asked questions. View All Categories. Track your Order. Help with your product. Trade-in. Chat with an agent. Service at your fingertips! Find easy answers in our FAQs below or speak with one of our agents, the choice is yours! Contact Us.
Get live chat support from Samsung experts for your devices and technical queries.
Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support. It's that easy!
How do I find product support information? Where can I find warranty support? How do I repair or service my product? Still Need Help? You can always contact us through live chat, scheduling a call, or requesting email support.
web chat. Please click the button below to chat live with a Samsung Product Specialist. Live chat is available for USA customers only between the hours of 9am - 11pm EST.