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  1. Notify Harvard Pilgrim of inaccurate information found in our Find a Provider directory. Call 888-333-4742, TTY: 711. Members can send a secure email to Member Services. If you are not a Harvard Pilgrim member, you can send an email here.

  2. If you have questions about your benefits and coverage, we can help! Simply call our Member Services team at (888) 333-4742 (TTY: 711) or send a secure message (requires login). You can also see if we have already answered your questions in our Ask Member Services FAQs. Read our FAQs.

  3. Oct 1, 2019 · Main Number: (888) 609-0692, TTY: 711. Member Services: (888) 609-0692. Oct. 1 - to March 31, 8 a.m. to 8 p.m. 7 days a week. April 1 - Sept. 30, 8 a.m. to 8 p.m. Monday through Friday. Mailing Address.

  4. Main phone numbers. Harvard Pilgrim Health Care: 888-888-4742, 617-509-1000, TTY: 711. Tufts Health Plan: 617-972-9400, TTY: 711.

  5. Oct 1, 2021 · Call Us: 1- (866) 256-5372. TTY users call: 711. Oct 1 - March 31 : 8am - 8pm, 7 days a week. Apr 1 - Sept 30 : 8am - 8pm, Mon-Fri. How Can We Help You? You can use this form to request a call from a sales person. You will not be called by a sales agent nor will you receive email unless you request it.

  6. Phone: Harvard Pilgrim888-333-4742 (TTY: 711) Tufts Health Plan – 800-870-9488 (TTY: 711) Office hours: Harvard Pilgrim – Mon., Tues., Thurs. 8 a.m. – 6 p.m.; Wed. 10 a.m. – 6 p.m.; Fri. 8 a.m. – 5:30 p.m. Tufts Health Plan – Mon. – Thurs. 8 a.m. – 7 p.m.; Fri. 8 a.m. – 6 p.m. Website:

  7. Provider. Check eligibility, request authorization and more. Log in to your account. Not sure where to start? Let our website put you on the right path. Visit our website.

  8. CONTACT YOUR HEALTH INSURANCE CARRIERS FOR: Changes in coverage; Finding a provider; Tiered doctor & hospital lists; Tele-health options that are offered; Fitness and wellness programs offered

  9. Need Help? Call 1-800-676-2769 between 8 a.m. - 7:30 p.m. Monday and. Wednesday, and 8 a.m. - 5:30 p.m. on Tuesday,Thursday and Friday.

  10. Harvard Pilgrim Health Care is a non-profit health services company based in Canton, Massachusetts serving the New England region of the United States. On August 14, 2019, the boards of Harvard Pilgrim Health Care and Tufts Health Plan announced plans for the two insurers to merge their organizations into a new company.

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